Help Center

Answers for common TrustOS workspace questions.

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Get guided help on verification, onboarding, and API setup.

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How do verification credits work?+

Each check consumes demo wallet credits based on the product (Veridoxa, VeriCheck, or Fieldoxa). Balances shown in this demo are illustrative only.

Can candidates complete forms on mobile?+

Yes. Share the candidate portal link so they can finish personal, identity, and document steps on a phone.

What does AI Screening use for match scores?+

Scores compare resume content against your role rubric. They assist recruiters and never replace a hiring decision.

How do I invite teammates?+

Open Team & Access, choose Invite member, and assign an RBAC role such as Recruiter or Verification Lead.

Where do I find API documentation?+

Use the API page for sandbox and production keys, then follow the webhook events listed there for integrations.